Zetben7 Privacy Policy — How We Store and Use Your Information

When you open an account with Zetben7 or use our website and app, certain information is shared with us. This page clearly explains what data is collected, where it is stored, and how it is used.

Zetben7 believes your data belongs to you. We only collect what is necessary to provide our services — nothing more. Your data is never sold, and it is never used beyond its stated purpose without your consent.

This page has been written in Bengali for ease of understanding. In the event of any legal dispute, the original English version shall prevail. If you have any questions, contact us at support@zetben7.net.

Zetben7 collects three types of information — what you provide directly, what is generated through your use of the platform, and technical data.

Zetben7 uses your information solely to improve our services and ensure security. Your data is never shared with third parties for commercial purposes.

• Account creation and management — to verify your identity and keep your login secure.
• Transaction processing — to ensure deposits and withdrawals are completed accurately.
• KYC verification — to confirm your identity and age in line with international regulations.
• Fraud prevention — to detect unusual activity and protect your account.
• Customer support — resolving your complaints and queries.
• Personalized experience — showing you relevant offers based on your preferred sports and bonuses.
• Legal obligations — to meet requirements set by government or regulatory authorities.
• Platform improvement — analyzing which features are used most to enhance our services.

Zetben7 never uses your data for spam marketing or irrelevant advertising. If you wish to turn off app or email notifications, you can do so at any time from your account settings.

Zetben7 does not sell your data. However, limited information may be shared with trusted partners where necessary to operate our services.

Outside of the cases listed above, your explicit consent will be obtained before your data is shared with anyone else. To find out whether any of your data has been shared, submit a request to support@zetben7.net.

Zetben7 uses industry-leading technology to protect your data. The key security measures are outlined below.

• 256-Bit SSL Encryption: Every piece of data transmitted between your browser or app and Zetben7's servers is protected by military-grade encryption. No one can intercept or read it in transit.
• Encrypted Storage: All data stored on our servers is encrypted. Even in the event of unauthorized server access, the data remains unreadable.
• Two-Factor Authentication: SMS OTP at login, with biometric verification where needed. Additional verification is required when logging in from a new device.
• Real-Time Monitoring: An automated system monitors for unusual activity 24/7. Alerts are sent instantly for any suspicious login attempts or transactions.
• Regular security audits: Independent third-party security experts regularly audit and test Zetben7's systems.
• Data Minimization: We only retain the data that is strictly necessary to provide our services — nothing extra.

That said, no platform can guarantee 100% security on the internet. Stay vigilant on your end too — use a strong password, and always log out when using someone else's device.

The Zetben7 website and app use cookies. Cookies are small text files stored in your browser that help with functions such as remembering your login details and improving overall site performance.

All cookies except essential ones can be disabled through your browser settings. Note that disabling certain cookies may affect the functionality of some website features.

As a Zetben7 account holder, you have several rights over your personal data. These are fundamental rights — not conditions of using the service.

To exercise any of these rights, email support@zetben7.net or contact us via live chat. We typically respond within 30 days.

Zetben7 does not retain more data than necessary. Account information and transaction records are kept for the duration of the service. Even after an account is closed, certain data may be retained for a specified period to meet legal obligations.

• Account Information: For as long as your account remains active. After closure, up to a maximum of 5 years (where required by law).
• Transaction Records: 5–7 years, in accordance with financial regulatory requirements.
• KYC Documents: 5 years from the date of the last transaction.
• Support conversations: 2 years from last contact.
• Cookie & Analytics Data: Up to 1 year.

Once the designated retention period ends, data is securely deleted or anonymised. If you request early deletion and there is no legal obligation preventing it, we will comply.

Zetben7 strictly prohibits access by anyone under the age of 18. We do not collect or store data from minors.

Date of birth is verified at registration. If there is any doubt, proof of identity may be requested. Should an underage account be identified, it will be closed immediately and all associated data deleted.

Zetben7 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via in-app notification or email.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page from time to time.

For any privacy-related questions or requests: support@zetben7.net — Typically responded to within 24 hours.